Use the explicit memory or persona field if the platform has one. Facts entered there are usually treated as permanent context rather than as ordinary conversation, which is a much stronger guarantee than mentioning something once in chat.
Restate important details periodically. It feels artificial, but on platforms without a real memory layer it is the only thing that works.
Be sceptical of 'long-term memory' on a feature list. Nearly every platform claims it; the claim is close to meaningless without testing across weeks, which is why it is scored separately here.